Ordering Guidelines

CoolMaleSexToy.com accepts various types of payment:
•    Visa
•    MasterCard
•    American Express
•    Discover
•    PayPal
•    Money Order

Your credit card will be charged when your order ships. If your order status shows “Awaiting Payment”, it means we have not charged your card and it is pending to capture the fund. If your order status shows “Awaiting Shipment” and “Awaiting Fulfillment”, it means your fund has been charged and we will ship the order out soon.

All information given to us is only shown to our administrators who then use the information for ordering and verification purposes.

Any information given to us is never sold, traded, loaned or shared with any third parties besides the issuing bank of the credit card used to purchase for verification purposes only.

When placing an order with us your personal and financial information is encrypted on our website using the best encryption software SSL (secure socket layer) and you are on a secure site.

"Cool Toy" is what will appear on your credit card statement.

After your order is submitted, you will receive an e-mail confirmation with an order number. When your order ships, you will receive another email with a tracking number. If you do not receive them, please check your spam box or contact us.

In the U.S., only residents of California will have to pay 8% sales tax. International orders may be subject to customs taxes and duties from their country.

CoolMaleSexToy also reserves the right to cancel any order due to any pricing/technical errors, fraudulent activities, and non-serious buyers.

Due to the large quantity of packages our warehouse process. Orders cannot be canceled once the packaging is processed and cancelation is not gauranteed.